Our company values act as our north star, steering our every move as an organisation.
These values are the backbone of our company culture. They allow us to stay true to our larger purpose, even as we continue to grow.
Everybody has the right to be treated with compassion and respect. We have built an incredibly supportive and understanding team that will listen to each unique situation and find personalised solutions.
Transparency and accountability are more than just buzzwords. We are always honest about charges, we don’t mislead or conceal the truth and we never add interest or fees.
Saying “we care” is not enough. We provide practical support every step of the way with financial education, wellbeing tips and aftercare to help people get out of debt - and stay out.
We’re rebuilding debt collection from the ground up. That means constantly re-evaluating the status quo and striving to do better every day.
We take privacy and confidentiality very seriously. Our systems are secure by design and all personal data is locked, bolted and padlocked.
