Ophelos
Good morning,
let's resolve this debt!
Log in to find support.
Already set up a payment or plan with us?
Manage your account here
Frequently asked questions
Something wrong?

No problem, click on the button below to let us know your situation. We'll work on resolving it quickly for you:

I need support

Once you log in you’ll find more information about this balance and your options. You can set up plan to suit you, or let us know if something doesn’t seem right.

If you’re in a difficult situation, you can also find out how to get help or contact us for support with your account.

Who are we and why did we contact you?

Hi, we're Ophelos, a new kind of debt resolution company - one that puts you first

Companies ask us to help their customers who've missed a few payments

We want to find the best way for you to clear this debt

More FAQs

Your data is secured with 2048-bit encryption

We are authorized and regulated by the Financial Conduct Authority (935242)

Finding your Reference Code:

Your unique 6-digit Reference Code can be found in most of our communications to you:

Email:

The code can be found under the heading 'Your reference code is'

SMS:

The code can be found in the body of the SMS

Letter:

The code can be found at the bottom of the 'How to make a payment' section

If you are still having issues finding your Reference Code or it isn't working please click here to get in touch with us.