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Inside Ophelos
International Women’s Day x Ophelos: spotlight series with Anca Maszni
3
min read
IWD x Ophelos: spotlight series, our chat with Anca Maszni, Chief of Staff
International Women’s Day x Ophelos: spotlight series with Shannon Lavery
3
min read
IWD x Ophelos: spotlight series, our chat with Shannon Lavery, Customer Operations Manager
International Women’s Day x Ophelos: spotlight series with Melissa Barber
3
min read
IWD x Ophelos: spotlight series, our chat with Melissa Barber, Senior Software Engineer and Team Lead
How We Prioritise and Solve Accessibility Issues at Ophelos
6
min read
It’s been a year since we began making our website accessible. Here’s what we’ve learnt.
Building a Component Library with ViewComponent, Tailwind and Lookbook
10
min read
Learn how to set up and contribute to a component library with ViewComponent, Tailwind and Lookbook.
How To Walk A Mile In Your Customers’ Shoes
3
min read
Customer support has the power to make or break the customer experience. Discover how we ensure every customer feels listened to and support
Using Serverless Lambda Functions to Trigger Sidekiq Jobs
10
min read
Our approach to triggering Sidekiq jobs from outside Rails, using Typescript, Serverless, AWS Lambda and Redis.
Moving from Charity Work to Debt Collection
5
min read
Discover the perhaps unexpected similarities between altruism and accounts receivable.
Demand Forecasting: how we use it to improve customer service
8
min read
Learn how we use demand forecasting to predict future inbound enquiries and improve customer support.
Inclusion first: why accessible design matters
4
min read
In this episode, we chat to the engineering team about how to build inclusive products.
Turbo Charging Your Rails Forms
10
min read
A tutorial from Graham, our Principal Software Engineer, on how to use the Turbo framework with Rails to build intuitive, reliable forms.
Using complaints and disputes to improve customer satisfaction
3
min read
Complaints are an opportunity to fix problems and prevent them from reoccurring. Here's how.
Being remote-first improves our business. Here's how.
3
min read
More flexibility? Increased productivity? Better work-life balance? What's not to love!
