Frequently asked questions
Something wrong?No problem, click on the button below to let us know your situation. We’ll work on resolving it quickly for you:
I need support
Once you log in you’ll find more information about this balance and your options. You can set up plan to suit you, or let us know if something doesn’t seem right.
If you’re in a difficult situation, you can also find out how to get help or contact us for support with your account.
Who are we and why did we contact you?
Hi, we’re Ophelos, a new kind of debt resolution company - one that puts you first.
Companies ask us to help their customers who’ve missed a few payments.
We want to find the best way for you to clear this debt.