Help centre

Where can I find the supply address for the account?

For security reasons, we aren't able to provide details of the supply address in our communications or your account. However, it's quick and easy to request this information through the form below.

To submit your request please go through the following steps:

  • Select “I need help with an energy debt”
  • Provide the Ophelos account reference and your contact details - if you are a landlord or letting agency it would be best to provide the email registered to the account where possible
  • Select “I’d like to request account supply dates and address”
  • Submit the form to our team and we will respond by email