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We do debt,
so you can do you.

We’re on a mission to take the stress out of owing money.
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Business
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Transforming the way the world deals with debt

With cutting-edge AI and a customer-first approach, our platform is setting a new standard for collections. To date, we've helped thousands of customers move towards a more stable future and improved business outcomes for clients across multiple industries.

500K+

Customer supported

4.5

Trustpilot rating

60+

Employees
Our vision

We’re creating a world where everyone is financially educated, empowered
and equal.

Our values

These pillars form the backbone of our company and help us stay true to our mission.
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01

We practise what we preach

Actions speak louder than words, which is why we always lead with compassion and empathy in everything we do.
02

We’re always an open book

Transparency is more than a boardroom buzzword. We’re honest about our processes, with clients and customers.
03

We’re individuals, and so are your customers

There’s no one-size-fits-all. That’s why we personalise our approach to each individual.

Thinking global, acting local

Ophelos is the leading AI-native debt resolution service, now part of Intrum. We support clients across all major European markets, with localised teams and communications.
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“Innovative”

Collaborating with Ophelos has truly revolutionized our debt recovery strategy. Their innovative, AI-powered, and compassionate methodology has not only boosted our recovery rates but also fostered stronger, more positive connections with our customers. The seamless integration of their approach into our processes has been impressive, and the results speak for themselves.
Rafael Ortega 2
Position, Company name

“Game-changer”

Partnering with Ophelos has been a game-changer for our debt recovery process. Their AI-driven, empathetic approach has significantly improved our recovery rates while maintaining and even strengthening our customer relationships.
Jane Doe 2
Position, Company name

"Empathetic"

Our customer experience has significantly improved since partnering with Ophelos. Their empathetic, AI-driven debt recovery approach not only boosts our recovery rates but also ensures our customers feel respected and valued.
River Smith
Position, Company name

“Innovative”

Collaborating with Ophelos has truly revolutionized our debt recovery strategy. Their innovative, AI-powered, and compassionate methodology has not only boosted our recovery rates but also fostered stronger, more positive connections with our customers. The seamless integration of their approach into our processes has been impressive, and the results speak for themselves.
Rafael Ortega
Position, Company name

“Game-changer”

Partnering with Ophelos has been a game-changer for our debt recovery process. Their AI-driven, empathetic approach has significantly improved our recovery rates while maintaining and even strengthening our customer relationships.
Jane Doe
Position, Company name

Our journey

June 2024

Olive 2.0

We launch Olive 2.0, our fine-tuned LLM model capable of detecting vulnerability.
December 2023

First deployments

Intrum starts using Ophelos technology across Belgium and the Netherlands.
October 2023

Intrum partnership

Ophelos was bought by Intrum and began expansion across Europe and beyond.
June 2022

Ophelos seed fund

Ophelos raises $6.5 million seed funding with the addition of investors from AlbionVC, Vast Ventures and Form Ventures.
July 2021

Our FCA authorisation is approved.


June 2021

Ophelos pre-seed fund

Ophelos raises $2.3 million pre-seed investment from Connect Ventures and Fly Ventures.
September 2019

Ophelos founded

Ophelos was founded by Amon Ghaiumy, Paul Chong and Prof. Qingchen Wang. 

Join the team

Our company philosophy is simple — we’re a team of a diverse, passionate people, fostering a culture that empowers everyone to do their best work.
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