Our unified debt recovery platform employs cutting-edge machine learning to optimise customer experience and engagement. By blending AI and human customer support agents, we deliver the best possible experience, whilst continually optimising for collections. We loop all the anonymised data back to you in our real-time analytics dashboard, so you see what we see.
Our machine learning models are continuously optimising by design, with personalisation at the heart of the process. By treating each customer as an individual, we maximize engagement, satisfaction, and collections, ultimately rehabilitating them back into being paying customers for your business.
No, Ophelos is a full debt recovery service and comes as one fully integrated customer outreach, care and analytics platform.
Our pricing model varies depending on contract length and customer volume. For a quote for your organisation, get in touch with our sales team who can give you an accurate guide on price.
Your teams will have access to our real-time performance dashboard, which includes collections tracking, behavioural analytics, engagement trends, compliance monitoring, predictive analytics, and more. The dashboard is fully customizable and allows you to get really granular, without ever compromising on customers’ data privacy.
