Generative AI is capable of providing debt advice in an instant. But is it reliable? Discover some of the challenges and pitfalls.

Ophelos' Data Lead shares 4 lessons learnt while building their data team from scratch.

In episode 2 of Break The Cycle, discover how we use machine learning to tailor communication strategies to every customer.

How can machine learning be applied to the archaic debt collection industry? And what problems can it solve?

We have been recognised as the company harnessing the power of data and AI to deliver solutions for some of the world's toughest problems.

As part of our series on vulnerabilities and debt, we take a look at how living with bipolar can affect a person's financial health.

25% more recoveries, 28% less costs and 68% higher customer satisfaction - find out how we do it.

Discover how tech can remove the shame and stigma so that both customers and businesses can have positive experiences.

Discover how reinforcement learning, an area of machine learning, can be used to solve complex tasks from winning games to fixing finances.

Here we explore how machine learning can be used to predict and prevent vulnerability.

Training computers to understand language can revolutionise the customer experience and help flag up where extra help may be needed.