It’s been just over a year since Ophelos joined forces with Intrum, Europe's undisputed market leader in credit management.
When Ophelos was founded, our goal was simple — to help customers and businesses alike improve their financial health and stability, ultimately working towards a world where financial parity isn’t the exception, but the rule.
Partnering with Intrum has allowed us to fast-track that mission. Through access to their extensive resources, networks, and the world’s largest customer debt data set spanning 20 European markets, we’ve been able to rapidly scale our services and almost triple our team capabilities.
Over the past year, we’ve been preparing Ophelos for rapid, scalable expansion across all major European markets, and today, we’re incredibly excited to announce our latest milestone in that journey — we’ve launched Ophelos in Spain and France!
Building on our recent successes launching in the Netherlands and Belgium, this means we’re now live across four new European markets, supporting customers throughout a range of different industries and organisations.
From telco to energy and financial services, we’re delighted to be at the forefront of AI innovation in Europe, bringing our AI-native debt resolution platform to customers and clients throughout the region, for the first time.
‘Over the past year, we’ve laid a solid foundation for rapid expansion across Europe in 2025, putting us firmly on the path to becoming Europe’s leading AI-native credit management platform. Our commitment to AI has never been stronger. We believe technological advancements in AI represent the future of our industry, by bringing meaningful benefits to customers, clients, and the economy as a whole. I’m incredibly proud of what our team has accomplished and our ambitious 2025 roadmap’.
— Amon Ghaiumy, Ophelos CEO
Prioritising customer care and experience
Since starting Ophelos, we’ve supported over half a million customers across the UK – not only helping them take steps towards clearing their debts but helping them to improve their financial wellbeing and literacy too.
Nothing is more important to us than providing exemplary support for our customers, and we’re incredibly proud of the exceptional customer experience and industry-leading customer support that we’ve been able to cultivate within the UK.
Our focus for our new European customers will be exactly the same – world-class customer care and flexible repayment solutions, along with better tech and better business outcomes for our new clients.
Based in Spain or France and want to see how Ophelos can help you revolutionise your recovery process? Get in touch today.