Help centre

Can I cancel my plan?

We understand circumstances change. If you’re struggling to cover your plan, you can cancel at any time. 

If you cancel, you will still need to pay back the debt you owe
. So here are several options that you should consider first.

Delay or skip a payment

Change your payment date

  • Change the date we take your payments to align better with your income.
  • Find out more here.

Change your payment amount

  • If your current plan isn’t affordable for you anymore, we can change the amount you’re paying each month.
  • Get in touch with us at support@ophelos.com and we can get this set up for you. 

Still need to cancel?

Email us at support@ophelos.com and let us know if you need to cancel your plan.