How do I manage my Ophelos payment(s)?

You can manage your payments from your online account. 

• Go to ophelos.com/connect 
• Select ‘Manage your account’ and enter your email address. 
• Check your inbox and pop in the reference code we sent you to log in.

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From there you’ll be able to: 

• View your account balance and see any upcoming payments.
• Update your payment method.

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If you’ve set up a scheduled payment, you’ll also be able to:

• Change your payment date (payment plans only).
• Delay a payment (payment plans only).

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Unfortunately, you’re unable to:

• Update your payment amount online.
• Cancel your payment online.
• Skip your payment online.

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If you need to update your payment amount or cancel for any reason, get in touch with our team at support@ophelos.com.

Our customer care team will be able to discuss your situation and find something different that works for you.

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