Help centre

I am not responsible for this debt, what should I do?

If we’ve contacted you about a debt you’re not responsible for, please get in touch with our customer care team. They will investigate your issue as soon as possible and get in touch with any next steps. 


Get in touch if:

  • You’re not the person we’re trying to contact.
  • The person responsible has passed away.
  • You don’t recognise this debt.


Email our care team at support@ophelos.com