You may have received a notification saying that your debt has been sold.
We work with two companies; Intrum and Capquest, who both manage debt that has been sold by a creditor.
At Ophelos, we specialise in helping customers repay their debts through our online platform. You’ll still need to repay what you owe, but Intrum or Capquest (and therefore us) is now handling the process instead of the original company that you owed money to.
We know this can be a bit confusing, so if you have any questions, our customer service team is here to help. Just drop us an email at support@ophelos.com